Privacy & Cookies Policy

Last updated: [14-03-2026]

At Slaínte Saunas, we are committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use and protect your personal data when you visit Slaintesaunas.ie, contact us, make a booking, or otherwise interact with us.

1. Who we are

This website is operated by Slaínte Saunas.

If you have any questions about this Privacy & Cookies Policy or how we handle your personal data, you can contact us at:

Email: info@slaintesaunas.ie

2. The personal data we collect

We may collect and process the following information:

Information you provide directly

• Name

• Email address

• Phone number

• Booking details

• Payment-related information

• Any information you provide when contacting us by email, contact form, or social media

• Marketing preferences, where relevant

Information collected automatically

When you use our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type

• Time zone setting

• Pages visited and time spent on the site

• Referring website

• Cookie and tracking data

Booking and transaction information

If you make a booking or purchase through our website or linked systems, we may collect:

• Booking date and time

• Services purchased

• Payment status

• Voucher or discount code use

• Cancellation or refund history

3. How we collect your data

We collect personal data when you:

• Visit our website

• Fill in a contact or enquiry form

• Contact us by email or social media

• Make a booking or purchase

• Sign up to receive updates or marketing, where applicable

• Accept or manage cookies through our website

4. How we use your personal data

We use your personal data to:

• Manage bookings and provide our services

• Process payments

• Respond to enquiries and customer support requests

• Send booking confirmations and service-related communications

• Manage cancellations, refunds, or booking issues

• Improve our website, services, and customer experience

• Send marketing communications where permitted

• Comply with legal, tax, accounting, and regulatory obligations

• Protect our business, website, and customers from fraud, misuse, and security risks

5. Legal basis for processing

We process personal data under one or more of the following legal bases:

• Contract – where processing is necessary to provide our services or manage a booking

• Legal obligation – where we need to comply with legal or regulatory requirements

• Legitimate interests – where processing is necessary for the operation and improvement of our business, provided your rights do not override those interests

• Consent – where required, including for certain marketing communications and non-essential cookies

6. Marketing

We may send you updates or marketing communications about our services where you have chosen to receive them or where we are otherwise permitted to do so by law.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in any email, or

• Contacting us at info@slaintesaunas.ie

7. Sharing your data

We may share your personal data with trusted third parties where necessary to operate our business and provide our services. These may include:

• Booking platform providers

• Payment processors

• Website hosting providers

• IT and technical service providers

• Analytics providers, including Google Analytics

• Email or marketing service providers

• Professional advisers, such as accountants, legal advisers, or insurers

• Regulatory, legal, or government authorities where required by law

We only share personal data where necessary and take reasonable steps to ensure it is handled securely.

8. International transfers

Some third-party providers we use may process personal data outside the European Economic Area. Where this happens, we take appropriate steps to ensure your personal data is protected in line with applicable data protection law.

9. How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected, including legal, tax, accounting, insurance, and dispute-resolution requirements.

Retention periods may vary depending on the type of data involved, but we do not keep personal data for longer than necessary.

10. Your rights

Under data protection law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Request restriction of processing

• Object to certain types of processing

• Request transfer of your personal data

• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at info@slaintesaunas.ie

You also have the right to lodge a complaint with the Data Protection Commission if you believe your personal data has been handled unlawfully.

11. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-party links

Our website may contain links to third-party websites, including booking platforms and social media sites. We are not responsible for the privacy practices of those websites, and we encourage you to read their own privacy policies.

13. Children’s privacy

Our website and services are not intended for children without appropriate supervision or consent where required. We do not knowingly collect personal data from children through our website unless it is provided by a parent, guardian, or other authorised person.

14. Cookies

Our website uses cookies and similar technologies to make the site work properly, improve performance, understand how visitors use the site, and support analytics and marketing activity.

Cookies are small text files placed on your device when you visit a website. Some cookies are essential to the operation of the site, while others help us improve functionality and understand how the site is being used.

We may use the following categories of cookies:

Strictly necessary cookies

These cookies are essential for the operation of the website and cannot be switched off in our systems. They may be used for security, accessibility, and core website functionality.

Analytics and performance cookies

These cookies help us understand how visitors use our website, including which pages are visited, how long users stay on the site, and how they move through it. This helps us improve the website and customer experience.

Functional cookies

These cookies allow the website to remember choices you make and provide enhanced features.

Marketing cookies

Where used, these cookies help us measure the effectiveness of campaigns and deliver more relevant advertising.

15. Google Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics collects information such as how users arrive at the site, which pages they visit, how long they spend on the site, and the device or browser they are using.

This may include:

• IP address

• Device information

• Browser information

• Pages visited

• Time spent on the website

• General location data

• Website interactions

We use this information to improve our website, services, and overall user experience.

Google Analytics cookies are not strictly necessary and will only be used where you have given your consent through our cookie banner or consent tool.

16. Managing cookies

When you first visit our website, you may be given the option to accept or reject non-essential cookies through our cookie banner.

You can also manage cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

If you have previously consented to non-essential cookies, you can withdraw that consent at any time by updating your cookie preferences through our website, where available, or by clearing cookies in your browser.

17. Changes to this policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page, and the updated version will take effect from the date shown above.

18. Contact us

If you have any questions about this Privacy & Cookies Policy or how your personal data is handled, please contact us at:

Slaínte Saunas
Email: info@slaintesaunas.ie